We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site;
Because the company that owns this website wants to demonstrate
its commitment to your privacy, it has agreed to disclose its information practices and to notify you of:
- What personally identifiable information of yours or third party personally identification is collected from you through the website
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CommandoWare, LLC control
- How you can correct any inaccuracies in the information
Information Collection and Use
CommandoWare, LLC is the sole owner of the information collected
on this site.We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement.
CommandoWare, LLC collects information from our users at several
different points on our website and in the registration screens in our
software products. However, please understand that the TRUSTe program
covers only information that is collected through this website and
does not cover information that may be collected through software downloaded
from the site.
In order to use our software products, a user must first complete a registration
form. During registration a user is required to give their name and
email address. The user may optionally provide additional information,
including their company name, title, mailing address, and telephone
and fax numbers. This information is used to contact the user about
the software and services on our site for which they have expressed
interest. The TRUSTe program covers only information collected on this
website. However, we abide by the same policy when collecting registration
information in our software products as well. We collect a user's name
and email address when he/she opts to subscribe to our newsletter on our
website. We also collect a person's name, company name, email address,
mailing address, and phone and fax numbers when a user requests information
about supplemental products information or services.
We request information from the user on our order form. Here a user must
provide contact information (like name, email and shipping address)
and financial information (like credit card number, expiration date).
This information is used for billing purposes and to fill a customer's
order. If we have trouble processing an order, this contact information
is used to get in touch with the user. The email is used to sign you
up for our newsletter if you opt in to receive it. See our opt-out section
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked to
any personally identifiable information while on our site. Once the
user closes their browser, the cookie simply terminates. Our site uses
cookies to keep track of your registration data and shopping cart. We
it each time you request information, download a demo, purchase a product,
or log into our message boards. If a user rejects the cookie, they may
still use our site. The only drawback to this is that the user will
be limited in some areas of our site.
We use IP addresses, browser type, ISP, referring/exit pages, platform
type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement, and gather broad demographic information
for aggregate use. IP addresses, etc., are not linked to personally
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personally identifiable information.
We use third parties to ship orders and fulfill credit card
processing for goods and services. These third parties
do not retain, share, store or use personally identifiable information
for any secondary purposes.
We partner with another party to provide specific services. When the
user signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these services.
We partner with another party to provide online training courses. When a user enrolls in these courses, the contact information that is necessary for the third party to provide the services is shared.
These parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
This website contains links to other sites. Please be aware that we at
CommandoWare, LLC are not responsible for the privacy practices
of such other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every website
that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address.
If a user elects to use our referral service for informing a friend about
our site, we ask them for their name and email address and the friend’s
name and email address. CommandoWare, LLC will automatically
send the friend a one-time email inviting them to visit the site.
CommandoWare, LLC stores this information for the sole purpose
of sending this one-time email. The friend may contact CommandoWare, LLCat remove@SearchEngineCommando.com to
request the removal of this information from their database.
This website takes every precaution to protect our users' information.
When you submit sensitive information via our website, the information
is protected both online and off-line. When our registration/order form
asks users to enter sensitive information (such as credit card number
and/or social security number), that information is encrypted and is
protected with the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked, or open, when you are just
"surfing". To learn more about SSL, follow this link http://www.thawte.com.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user information off-line.
All of our users' information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Furthermore, ALL employees are kept up-to-date on our security
and privacy practices. Every quarter, as well as any time new policies
are added, our employees are notified and/or reminded about the importance
we place on privacy and what they can do to ensure our customers' information
is protected. Finally, the servers that we store personally identifiable
information on are kept in a secure environment within a locked room.
If you have any questions about the security at our website, you can
send an email to security@SearchEngineCommando.com.
We send all new users a welcoming email to verify software registrations
and purchases. Established users will occasionally receive information
on products, services, special deals, and a newsletter. Out of respect
for the privacy of our users, we present the option to not receive these
types of communications. Please see the Choice/Opt-Out section below.
Site and Service Updates
We send site, service and software announcement updates unless
a user has opted out of communication from the site. We communicate with
the user to provide requested services regarding issues relating
to their purchase via email or phone.
Correction/Updating Personal Information
If a user's personally identifiable information changes (such as zip
code or email address), or if a user no longer desires our service,
we will endeavor to provide a way to correct, update or remove
the personal data provided to us by the user. This can usually be done by emailing
our Customer Support at support@SearchEngineCommando.com
Our users are given the opportunity to "opt-out" of having their information
used for purposes not directly related to our site at the point where
we ask for the information. For example, our order form has an ‘opt-out’
mechanism so users who buy a product from us, but don't want any marketing
material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials
from our partners may opt-out of receiving these communications by replying
to unsubscribe in the subject line in the email or email us at support@SearchEngineCommando.com
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an
informed choice as to whether they should proceed with services that
require an outside party, or not.
Notification of Changes
on our Homepage so our users are always aware of what information we
collect, how we use it, and what under circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was collected,
we will notify users by way of an email. Users will have a choice as
to whether or not we use their information in this different manner.
However, if you have opted out of all communication from the site you
will not be contacted, nor will your personally identifiable information
be used in this new manner. We will use information in accordance with
Contacting the Web Site
If you have any questions about this privacy statement, the practices of
this site, or your dealings with this Web site, you can contact the
1890 Star Shoot Pkwy, Suite 170-309
Lexington, KY 40509 USA